Manage Attachments
The
Manage Attachments page of the help desk software program
allows you to add documents as attachments to articles.
You can also delete attachments by selecting them and
clicking Delete Selected
When you select Add Attachment you will
be taken to this screen.
Field |
Description |
Article: |
Select
which article this document will be attached to |
Upload
File: |
Upload
the file you wish to attach here |
Name: |
This
is the display name of the attachment |
Description |
This
is a description of the file |
customer
support software
