Generate Code
From
this section of the enterprise help desk software you
can generate code to insert into your HTML page so that
you can display the online / offline icon. You can generate
code for all departments or for specific departments.
If you generate code for specific departments then make
sure you add a chat icons in the Manage Department section.
If you un-check the "Display Live Chat Icon to Users"
then the user will not be shown the live chat icon on
the page where you cut and paste the code.
Field |
Description |
Choose
department |
Choose
department you want to generate code for.
Do not select if you want to generate html for
all company. |
Display
Live Chat Icon to Users |
Check
this box if you want to display live chat icon
to users. |
Automatically
pop-up Live Chat Graphic |
Check
box to automatically pop-up live chat graphic. |
In the subsequent screen, you are given two types of
HTML code for chat icons with the settings you selected.
The first is to be cut and pasted into HTML web pages,
and second is to be used for HTML e-mails.
customer
support software
