Category Management
From
this section of the desktop support software help desk
you can manage the categories that articles are grouped
into. You can upload categories in CSV and Tab Delimited
Format, as well as delete selected articles.
The
Add Category section allows you to create a new section
for articles.
Field |
Description |
Category
Name: |
This
is the display name of the category |
Parent
Category: |
If
you would like this category to be a child, you
should select one here |
Description: |
This
is a detailed description of the category |
Folder
Password: |
This
is a password to protect exclusive categories |
Display
Options |
These
options determine how the category will be displayed |
Folder
Icon |
You
can select the category's icon |
customer
support software
