Support Desk
The
Customize Support Desk page of the add help desk solution
allows you to customize any of the pages in your site.
Click a page to edit it.
For
a detailed guide to customizing Omnistar Live, click
here.
When editing
a page you can change almost anything about it.
Field |
Description |
HTML
Title: |
This
allows you to alter the HTML Title of the page. |
Meta
Tag: |
Enter
Keywords and Descriptions here. |
Background: |
You
can set the background color here. |
Default
Font Color: |
You
can set the font color here. |
Default
Font Size: |
You
can set the font size here. |
Header
Text: |
This
is the text that will be displayed in the header
of the page. |
Footer
Text: |
This
is the text that will be displayed in the footer
of the page. |
Image: |
You
can browse in new images here. |
Clear
Image: |
Select
this if you would like you image to overwrite
the old one. |
If you select
Edit With HTML you will be taken to this screen,
where you can insert custom html for the header and footer
of your pages.
Field |
Description |
Header
HTML: |
Enter
your custom header HTML here. |
Footer
HTML: |
Enter
your custom footer HTML here. |
The Customize
User Interface page allows you to customize the look of
the site without using html.
Field |
Description |
Layout
Option |
You
can choose between starting with the template
images or providing all your own custom graphics. |
Top
Table Color for home page: |
This
allows you to adjust the color of the top table
on the home page. |
Bottom
Table Color for home page: |
This
allows you to adjust the color of the bottom table
on the home page. |
Text
for Main Area: |
This
allows you to adjust the text that appears in
the main area. |
Text
for Live Chat: |
This
determines the text that is displayed where the
live chat link is located |
Image: |
Browse
in an image to replace the old one. |
Alignment: |
You
can set the alignment of each page. |
Have
a top navigation area in my User Pages: |
This
allows you to turn the extra top links on and
off on your User Pages |
Top
Navigation Text Color: |
You
can customize the color of the top links. |
Text
to show user: |
This
is the text of the link. |
URL: |
This
is the address of the link. |
If you access
the Customize Navigation page you will be able to change
the main interface on your user section.
Field |
Description |
Button
text: |
This
is the text of the button |
Display
the button to the user: |
This
determines whether this button is displayed to
users |
Home
Page default page: |
This
indicates the button is the home page button |
Link
to external page: |
This
allows you to also have a pop-up page open when
this button is clicked |
Text
color: |
This
option allows you to customize the color of the
text within the buttons |
customer
support software
