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Omnistar
Live Case Study -- Fibernet, LLC |
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| Company
Description: |
FiberNet is a local, 100% fiber optic competitive local exchange carrier
(CLEC) based in Charleston, West Virginia. Following the company's aggressive
growth strategy, FiberNet plans to offer integrated telecommunications
services in several markets.
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| Use
of Omnistar Live: |
Omnistar
Live is used to efficiently track and manage all reported issues with
an Internal system. It also serves as the main issue tracking system
for our internal IT departments to track local PC hardware and software
issues. |