Power Features

• Provide Real-Time Live Chat

  Engage in real-time chat with website visitors. Visitors will be shown an icon and know if there are available staff and easily request support.

• Support Your Users via Web Ticket

  Users can fill out a web based ticket and the information will be stored in the administrative area and your staff will get notified.

• Create Tickets From Emails

  Set up a designated support email, which automatically pulls in the sender's email address and creates a support ticket.

• Create Knowledge Base For Users and Staff

  Easily create a knowledge base for your customers and staff, which can be customized with internal-only as well as password-protected articles.