Omnistar
Live Benefits
| Omnistar Live is our web
based live chat software, allowing you to easily handle
customer support with an inexpensive online support system.
Our software has hundreds of advanced
features that enables non-technical users to totally
customize and administer Omnistar Live. Take a look at
our benefits below and you will understand why so many
businesses and webmasters
choose Omnistar Live. |
|
- Chat live with customers who need support
Instead
of tying up phone lines, Omnistar Live allows you to use
your computer to handle customer support.
- Visitors connect to you through your site
Simply
use the Omnistar Live code generator to create a pop-up
chat window through your site.
- Provide support even when you aren't there
Omnistar Live's ticket system allows you to
provide customers with the ability to file their support
problems even when you don't have the live chat system active.
- Use the included FAQ manager to provide guides
for customers
Build online guides to provide customers
with easy customer support.
- Create an internal knowledgebase for your staff
Maintain articles on how to fix problems for your
internal staff and make them only accessible by your personel.
- Create an interactive troubleshooter for your
customers
Ask your customers step by step questions
to automatically direct them to the sollution to their problems.
- Provide your customers with documents through
Live
Omnistar Live allows you to transmit documents
to employees and customers through the software.
- Built in internal system to manage staff
Omnistar Live includes a task center that allows admin to
asign staff jobs.
Now that you know the benefits of Omnistar
Live, you can view the powerful product
features.
|
customer
support software
