Web Based Help Desk Software
Omnistar Live is web based PHP
help desk software used by webmasters that combines live chat
and helpdesk software in one easy to use solution. Our customer
service software combines ticketed support (web and email
based), live chat and a knowledgebase solution.
Customer Service Software
Our help desk software will streamline the
operation of managing your support and email request, with
our built in tracking system. Our live chat software is used
by businesses world-wide to stay in constant communication
with a reliable live chat solution that is web based.
Customer Support Software
Our customer support software is used by many
webmasters and marketing agencies as their private label help
desk solution that they offer to their clients. Our script
can easily be branded with your own logo and links. We are
convinced that Omnistar Live is the best help desk software
and we offer a 30 Day money back guarantee. |
Initiate
live chat support with any website visitor
Visitors can request live chat support with any
of your customer service operators
Customers can submit sales and support inquiries
into a web based helpdesk
Users can search for sales and support information
in a FAQ / Knowledgebase
Support staff can access a secure searchable internal
knowledgebase
Create an interactive question and answer troubleshooter
Enable a document management component to pass
documents to customers
Internal support staff can manage support tasks
with built in calander / to-do list
Automatically import helpdesk support emails into
trouble ticket system
Easily track all customer contact information
with built in contact management features
Omnistar Live is available as a download for you
to install on your local
web server or as a hosted
solution
|