Omnistar Live is our powerful, one stop customer support system, providing you with top of the line features at an amazingly affordable price. Being able to manage your customer support in one place is extremely important because it allows you to direct customers toward the most efficient and least costly types of support first, encouraging them to research the issue themselves in your knowledgebase before they send a ticket or request a live chat. One of the most useful features provided in our customer support system is the ability to upload files to a built in document manager.

How Can I Use a Document Manager?

The ability to make files easily available to everyone using your customer support software is invaluable. Omnistar Live allows you to easily upload a document and share it with interest groups on your live chat software. Live can distribute files to your customers and employees alike, allowing you to easily distribute important documents and files.

How Will This Help My Customers?

Having the flexibility to distribute files easily is a great feature. If you need to send out a patch to your customers, you can distribute it with Live, if you want to put out white pages on your products, you can do it with live. If you want to provide the customers with files of any sort, or keep your employees up to date, you can easily do so by adding files to the document manager.

Still Not Convinced?

If you're still not convinced Omnistar Help Desk Software is the right solution for you, then you should also know that we offer a complete 30 day money back guarantee, no questions asked. So if you're thinking about purchasing a copy of the Help Desk Software chat and help desk software, you should do it now, there's no risk and no reason not to see for yourself why Omnistar Help Desk Software is the best support software money can buy!

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