Omnistar Live is our top of the line chat and customer support software, designed to provide you with the highest quality system for handling customers' money can buy. The built in features include a knowledgebase, a ticketing system, and live chat, allowing you to offer your customers various ways to stay in touch without tying up your phone lines. One of the great features we built in is the ability to set up announcements to go out to customers based on scheduled events.

How Can I Use Announcements?

Announcements are a great way to stay in touch with customers and employees alike. The ability to post to your centralized help desk pages that include information on upcoming events or deadlines is invaluable. You can announce upcoming product releases, or you can include newly released white papers along with an announcement. Your announcement can be limited to users or staff, or both, and you can include documents. You can also send the announcement as an email, ensuring everyone has access to it.

How Does This Help My Customer Service?

Anything you can do to stay in touch with your customers is going to help with customer relations. Being able to keep them abreast of upcoming events is important, and being able to distribute documents with your updates is even more useful. Live's ability to send out email reminders is even more useful, as it keeps your name in your customers mind, growing your brand as well as keeping them aware of updates. Its just one of many reasons you should try Omnistar Live today

Still Not Convinced?

If you're still not convinced Omnistar Help Desk Software is the right solution for you, then you should also know that we offer a complete 30 day money back guarantee, no questions asked. So if you're thinking about purchasing a copy of the Help Desk Software chat and help desk software, you should do it now, there's no risk and no reason not to see for yourself why Omnistar Help Desk Software is the best support software money can buy!

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