customer support software

Webmaster and SEO Resource Guide

Our webmaster and SEO Resource Guide is a comprehensive resource guide for webmasters or any web developer looking for valuable resource information regarding the latest web technologies and SEO tips. The guide contains many informative articles that will provide useful information about web development and Search Engine Optimization. Some of the topics covered in this ebook include writing effective web copy, dedicated vs. virtual hosting, meta tag optimization and much more. Our detailed webmaster and SEO resource guide has been developed to provide webmasters of all experience and knowledge levels an easy to read resource that they can continually refer to.

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What’s Omnistar Live?

Omnistar Live is a comprehensive web based customer support software solution that provides live chat support, helpdesk ticket tracking and knowledgebase management. Managed from user friendly web based control panels administrators and staff can easily respond to help desk inquiries, field live chat requests and add valuable support content to a searchable knowledgebase. The Omnistar Live support solution also includes the following features:

  • Enable proactive chat for anyone visiting the web site
  • Automatically import support emails into helpdesk
  • Store canned responses to common questions
  • Push web pages to chat users
  • Keep history of all resolved tickets

Who's Using OmniStar Live?

Omnistar Live is currently used by businesses world-wide, from small businesses to Fortune 500 firms.

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