Omnistar Etools are currently used by businesses world-wide, from small businesses to Fortune 500 firms. Please view a small sample of our featured clients shown below.
“Omnistar Live has greatly benefited our company because it has allowed us to decrease the time it takes us to respond to our customers thus leaving us more time to do what we do best!"
Carlos Martinez Valadez
“The Omnistar Knowledge Base package
provided us with all the functionality needed
to create a fast, simple and functional
knowledge base solution for our customers
that is easy to administer. The Omnistar
staff is very helpful and quick to provide
attention to our needs."
Customer Care Manager
The Planet Internet Services, Inc.
"Omnistar Ebusiness Tool is a great
product, it's dramatically increased our
support productivity and customer satisfaction
. With its nicely integrated helpdesk, live
chat, knowledge base and troubleshooter
components, our customers can easily get
fast and effective support."
"Omnistar's Ebusiness Tool was easily
and successfully implemented on our servers.
We are very pleased with its user friendly
interface and its effective comprehensive
Jonathan and Maida Barrientos
"Simply put…value. The Omnistar's
Ebusiness Tools solution offered the most
for the money and really fit what we needed."
"Omnistar's Ebusiness Tools is a feature
rich, affordable system that met all our
needs and requirements."
"Omnistar's Ebusiness Tools has greatly
benefited our company because it has allowed
us to better serve our customers by addressing
their needs in a timely and organized matter."
On Time Media, LLC
"The Omnistar's Live Customer Support
Manager is a dynamic web based support solution
that has greatly benefited our company because
it has allowed us to better serve our customers
by giving us the ability to better address
their needs in a timely and efficient manner."
"We use Omnistar Live system as a
backbone for operations, billing, sales
and support. It is a very necessary system
that our sales team and technical groups
could not function without it; it allows
us to have almost a 1-5 minute response
time on critical issues, notifying the whole
department and all that is available. Without
Omnistar Live we could offer our industry
leading response times."
“When building our website, we looked
at many different options for posting job
listings. Omnistar Etools was the easiest
for our human resources department to use,
and was easy to customize for our website.
I had a few questions, and Omnistar's support
Talent utilizes Omnistar Etools to add additional
exposure to our constant search for great
candidates. Omnistar has allowed us to put
an exceptional product into use for an incredibly
low price. We would not risk doing business
and exposing our branding to any substandard
applications. The family of products that
OmniStar offers meets and exceeds our standards
of quality and as such, we're happy to integrate
their products into our business practices."
"Omnistar Etools is very easy to set-up
and use. Once installed Omnistar Etools
runs on autopilot performing valuable Etools
use the Omnistar Etools system as a backbone
for operations, billing, sales and support.
It is a very necessary system that our sales
team and technical groups could not function
without it; it allows us to have almost
a 1-5 minute response time on critical issues,
notifying the whole department and all that
is available. Without Omnistar Etools we
couldn't offer our industry leading response
"We are very pleased with the Etools
Solution and we are using it at our Technical
Support site; www.24hourwebsupport.com. Our
clients are very happy to see all necessary
information in an organized and easy to reach
place. The software is very easy to use and
we save a lot of time when we need to update
it. Thanks for this great and affordable solution
for the Internet users."
Etools is one of the most attractive, cost-effective
web technologies available. The various templates
and their ability to be easily customized
to suit the needs of the site at hand is a
great asset. The Omnistar staff is incredibly
accommodating, and they have the old-time
people skills that make a customer look forward
to doing future business with them, which
is quite a rarity in today's technological
J. Adam Craig
Etools provides a comprehensive and user friendly
mailing list system that allows us to effectively
manage our email newsletter campaigns. The
Mailing List manager not only allows us to
easily stay in contact with existing clients
so that we may easily inform them of new and
critical information that we would like to
quickly and easily get out to them."
“This program has become pretty valuable
to my business. I have also recommended it
to a number of my clients. It was probably
the best $100 I have ever spent."
Chuck Southerland, P.E.
Southerland Resource Group
"We have so far sent out two mailings
to our customers using your software and
both times the response has been great giving
us sales we never had before using any software
and the inbuilt newsletter designer is perfect
allowing us to create great looking mail
shots very quickly!"
"We are very pleased with Omnistar
Etools clean interface and ease-of-use.
It is the best product we've seen for article
"The Omnistar Etools product Solution
was appropriate for Jobs4police.com as we
definitely had a need for job listings and
the capturing of resumes from our visitors.
Jobs4police.com is the largest Law Enforcement
Career website and because of the Omnistar
Etools product, it has added another dynamic
feature that will continue the growth of
our company. We thank the staff of Omnistar
with helping to make our installation a
success. We would recommend that if you
are in the market for a Recruitment Tool
or Job Board, that you consider the Omnistar
EtoolsProduct. Thanks again Omnistar...the
staff of Jobs4police.com thanks you for
Brian T. Deegan
CEO and Director
"There are a lot of similar packages ''out there''
which either cost tons of money or have significant flaws. You have a
product which sports features in the $795 price range, and you back it well."
''Pat and Sam LLC''
Thanks,Ray -n- the gang.
"I am the webmaster for a number
of web sites and I've seen many listservs
and newsletter distribution services. Omnistar
Mailer provides me with detailed stats on
how many people actually read the e-newsletter
and how many times they view it. This is
a huge benefit to measure the effectiveness
of each campaign. The customization Omnistar
Mailer is powerful as well. It's exactly
what I was looking for."
Dennis Schultz - Webmaster
"I checked out dozens
of other mailing programs, and Omnistar
was by far the best buy for the money. The
program has lots of advanced features and
it's really easy to integrate into existing
"Omnistar's E-Business Tools provides
a comprehensive and user friendly mailing
list system that allows us to effectively
manage our various email newsletter campaigns.
The Mailing List manager not only allows
us to easily stay in contact with existing
clients but allows us to reach new ones
"Omnistar's Ebusiness Tools quite possibly has saved us a few hours each week that was previously spent ensuring that support questions got to the appropriate people."
The New York Genealogical and Biographical Society
"Omnistar's Ebusiness Tools has saved our company a tremendous amount of time. With no bugs or errors, we have been able to keep the system operational without any outages. Also our peer support staff have been able to use it with little confusion, with the clean and easy layout of the staff pages, Omnistar's products have enabled us to respond and organize incoming requests with ease. Our administration staff have also been able to spend less time organizing the system, as out staff can operate it with ease and little assistance."
"Omnistar E-Business Tools has effectively
helped me save hours and hours per week
in delivery of my Newsletter. I am very
pleased with the tools the Omnistar software
has provided for me".
"Omnistar's Ebusiness Tools is affordable,
and is not restricted to a particular number
of subscribers. It also looked feature-packed
with the ‘Send HTML Page from the
web’ – Which is really useful"
"We needed a flexible support desk system for our hosting service. We found that and more in Omnistar. Most hosting companies use a Perl based support tool or a propriety system. With Omnistar, it looks like we spent a lot of money for such a high end system. We are very happy with it!"
77 Host, Inc.
"After talking with a counterpart
in the IT industry it was apparent we needed
a solid help desk solution for our business.
I found the Omnistar solution online and
after comparing it to a few other solutions
it was decided to give it a try. The download
was immediate and the full installation
with setup was completed within 10 minutes.
I called the Omnistar support line with
a minor question and had immediate results,
no waiting, no automated responses, and
no hold time. I have been very impressed.
Not to mention within 1 hour of the rollout,
after I easily modified the look and feel
to suit our web theme I was selling technical
support to my clients. My return on investment
was virtually instantaneous. I fully support
and would recommend this solution to anyone
with a similar need"
Owner / Fenwick Technologies, Inc
"Overall, this is one of the simplest systems I have ever set up. So many sites claim to have you up and running in 15 min…..with Omnistar, I was!
Thanks again for everything…You guys are the best."
“Omnistar's Ebusiness Tools allows a small business owner like me to compete with the Big Boys. Customer service is one thing, but excellent customer relations is another. The Omnistar's Ebusiness Tools staff support staff continuously ensured that our service was up and running in no time at all. I have never seen such patient technical people in my 10 years of working in the computer industry, and I thought I have seen the BEST. Omnistar’s technical team held my hand until we got everything working like a charm! I will not hesitate to recommend Omnistar to my audience on all my Speaking Engagements for other small business entrepreneurs like myself. Thumbs up for a great team!”
Professional Speaker and Founder
HCW Consulting Group
"As soon as I logged into the admin control panel, I could tell that Omnistar's Ebusiness Tools was going to be good, it's a virtual support section, literally.
The time this saves for us, by organizing everything into one tidy, easy to manage system is priceless, Omnistar Ebusiness's Tools is the best of a VERY good bunch, considering the competition, that's a massive plus. Keep up the awesome work!"
"I just want you to know that good customer support online is hard to find. The Omnistar's Ebusiness Tools support representative is one of those commodities you do not want to lose. His response to my problems were handled personally by him diligently and accordingly. I need to let you know how much I appreciate this. I often get frustrated when I spend money online and get no response what so ever for weeks, even months from some company's who already processed my payment and left me hanging out to dry until they get around to it. With Omnistar's Ebusiness Tools this is not the case. Every one of my demands was handled by my support representative with the utmost respect and professionalism. I really, really appreciate that."
" My name is Mike Mudrick and I am the owner of ESUHost.com. Recently, I tired a demo of several STS style programs. After seeing Omnistar Live at work on a competing site, I decided to check it out.
I have been in the hosting business for several years and have worked as a Senior level technician for a competitor. While there, I became familiar with STS and its ease of operation. So upon opening my company, I decided to get one for my team.
Omnistar's Ebusiness Tools ranks close to what I am familiar with and is very user friendly once it has been setup. The price is exceptional and in my opinion, they could be making much more from it from a financial standpoint.
However, its not the program that makes the company; it is the quality of your customer support.
After purchasing the program, I attempted to set it up and was plagued with issues. Partly because I was in a rush and partly due to numerous 18 and 20 hour days getting the server setup. I called numerous times for technical support and each time I spoke with a live support representative and each time I was greeted by a knowledgeable and courteous technician. Not once did they not become frustrated or fail to have an answer for my issues. As I stated, I have been in the hosting industry and support for several years. I have seen many techs become God Like and talk down to clients. I too have been guilty of this in the past. The Omnistar Live support representative that assisted me is in my opinion a top level technician and deserves more than what you're paying him! :)
I felt it necessary to write as I know how important it is to hear what kind of employees you have and the quality of their service to your clients. If the quality of your company is based on your customer service and support, your company will grow to be number one in STS development.
Hats off to OmniStar and to It's entire support staff for excellent service and support!"