customer support software

Omnistar Interactive releases Omnistar Live version 3.0

Hyattsville, MD - July 28, 2003 – Omnistar Live is pleased to announce the release of Omnistar Live version 3.0. This new and improved version includes an improved staff interface, an improved back-end admin interface, built in staff and helpdesk reporting features as well as the following new features:

  • Improved traffic and referral report
  • Improved user report
  • Knowledge base can now be integrated into the help desk
  • Optional document manager added
  • Improved back-end searches
  • Database Optimization can be done manually

About Omnistar Live

Omnistar Live is one of many dynamic online applications developed by Omnistar Interactive. As an eBusiness Application Service provider, Omnistar Interactive understands the need to be able to effectively communicate with your web site visitors. We also understand that each visitor to your web site could be a potential customer, partner or solid business contact.

After doing extensive research into customer relationship management tools, online support and chat communication software, Omnistar Interactive has been able to effectively develop a comprehensive application now known as Omnistar Live.

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